Henson Motor Group Henson Motor Group
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  • 0191 266 8686
  • 01912668686

Cookie Policy

Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to: Protect your privacy. We use cookies to make sure that only authenticated devices are allowed to view your data. We do this by storing a token that is unique to you on your device. This token will only be present if you have authorised the device, either by following a link in an email / SMS, or by entering your details directly into the site. Enabling these cookies is required for the use of this service. Without these cookies we are unable to identify you and therefore protect your privacy. As such, without these cookies we will not allow any personal data to be viewed. Enhance website performance. We use cookies to ensure our websites run smoothly and perform efficiently. These cookies do not contain personal information. Enabling these cookies is required for the use of this service. Without these cookies we are unable to provide full website functionality.

Third-party cookies

In addition to our own cookies, we may also use various cookies from third-parties to report anonymous usage statistics and or provide functionality enhancements. Some examples of third-party cookies that could be present are detailed below, this may not be a full list and there could be other cookies present that are not listed here.

Automatic Logging of Session Data

We automatically log generic information about your computer and your computer's connection to the Internet which we call "session data". Session data consists of things such as device information, IP address, operating system and browser software information, and the activities conducted by you while on our Website. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the Website the user wishes to view. Session data helps us to analyse such things as what items visitors are likely to click on most, the way visitors are clicking through the Website, how many visitors are surfing to various pages on the Website, how long visitors to the Website are staying and how often they are visiting. It also helps us diagnose problems with our servers. It is possible to determine from an IP address a visitor's Internet Service provider (ISP) and the approximate geographical location of his or her point of connectivity. We also use session data to help prevent fraud and unauthorised use of our Website.

How to control cookies

You can control and or delete cookies as you wish - for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionality may not work.

Evolution Funding

We use Evolution Funding to provide the software that facilitates your finance application. The supplier may use cookies, over which we have no control. The cookies are used by this provider are to track pages used, your preferences and to personalise your experience. You may disable persistent cookies. However, this may affect your experience when using the website. If you wish to find out more about the supplier's use of cookies please refer to their privacy policy at here

Google Analytics

We use this to better understand how people are using our website. Google also use it to better understand how people are using their own website. The Google Analytics cookie allows us to recognise when you first visit our website and recognise you if you visit again. It also enables us to recognise the pages you visit, when you visit, how long you visit our website for, the IP address and what site you were looking at before visiting our website (this is known as the referral url). See more information Google Analytics Cookies.

Google Maps & YouTube

YouTube uses cookies to collect information that helps to provided statistics of its videos, prevent fraud and improve site experience. YouTube uses cookies on youtube.com and videos embedded on our website from youtube.com. See more information on Google's Privacy Policy here

Visitor Chat Service

We use a third-party supplier to provide the Visitor Chat Service. The supplier may use cookies, over which we have no control. The cookies are used to manage your visitor chat session, to track your preferences and to personalise your experience. You may disable persistent cookies. However, if you disable the session cookie you will not be able to use the Visitor Chat Service. If you wish to find out more about the supplier\'s use of cookies please refer to their privacy policy at here

List of example cookies used on our site:

Cookie Name Expiration Time Cookie Type Purpose/How we use it
website_telephone 30 day Session Stores the telephone number
website_locations 1 day Session Stores the amount of locations
content_source null Persistent Content Cache
vehicles_in_stock 1 day Session Stores the amount of vehicles in stock
cars_in_stock 1 day Session Stores the amount of cars in stock
commercials_in_stock 1 day Session Stores the amount of commercials in stock
bikes_in_stock 1 day Session Stores the amount of bikes in stock
vehicle_makes 1 day Session Stores the amount of unique vehicle makes
p 1 hour Persistent Web Tracking
t 1 hour Persistent Web Tracking
website_mobile 30 day Session Stores the mobile number
website_fax 30 day Session Stores the fax number
content_refresh_time null Persistent Content Cache, refresh time
selected favourites null null Checks ID is unique
Get In Touch
Henson Motor Group Henson HousePonteland RoadNewcastle upon TyneTyne and WearNE5 3DF
  • Enquiries: 0191 266 8686
  • Email Us
Showroom Opening Hours
  • Mon
    09:00 - 18:00
  • Tue
    09:00 - 18:00
  • Wed
    09:00 - 18:00
  • Thu
    09:00 - 18:00
  • Fri
    09:00 - 18:00
  • Sat
    09:00 - 17:00
  • Sun
    10:00 - 16:00
  • Bank Hol.


Aftersales Opening Hours
  • Mon - Fri
    09:00 - 17: 00
  • Aftersales: 0191 917 2291
  • Email Us
Quick Links
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Company Info
  • VAT No. 686953861
  • Company No. 03113604
  • FCA No. 924291
Frecker Limited T/A trading as Henson Car Store, Henson Motor Group and Zoomocarcredit.com is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd's permissions as a Principal Firm allows Frecker Limited T/A Henson Motor Group to act as a credit broker, not a lender, for the introduction to a limited number of lenders.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. You are not obliged to accept our offer, and we do not charge a fee for our services.

If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow.

Different lenders pay different commissions for such introductions and any such amounts paid to us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required

Frecker Limited is also an Introducer Appointed Representative of Nukula Limited, which is authorised and regulated by the Financial Conduct Authority (FRN 616475). Frecker Limited is permitted to undertake Insurance Distribution on behalf of Nukula Limited only.

It is our intention to provide a high level of service at all times. However, if you have reason to make a complaint about our service you should contact Frecker Limited at Henson House, Ponteland Road, Newcastle Upon Tyne, England, NE5 3DF. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at http://www.financial-ombudsman.org.uk
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